Policies
Fee Refund Policy as Prescribed under s. 25 to 33 of O.Reg. 415/06
Full refunds
- The contract is rescinded by a person within two days of receiving a copy of the contract in accordance with section 36 of the Act.
- The private career college discontinues the vocational program before the student completes the program, subject to subsection (2).
- The private career college charges or collects the fees,
- before the registration was issued for the college under the Act or before the vocational program was approved by the Superintendent, or
- before entering into a contract for the provision of the vocational program with the student, unless the fee is collected under subsection 44 (3).
- The private career college expels the student from the college in a manner or for reasons that are contrary to the college’s expulsion policy.
- The private career college employs an instructor who is not qualified to teach all or part of the program under section 41.
- The contract is rendered void under subsection 18 (2) or under section 22.
- If a private career college fails to, or does not accurately, provide in the itemized list provided to the Superintendent under section 43 a fee item corresponding to a fee paid by a student for the provision of a vocational program, the college shall pay the student,
- in the case of an item not provided by the college, the full amount of the fee for the item, and
- in the case of a fee in excess of the amount of the fee provided for the item, the difference between the amount of the fee for the item provided to the Superintendent and the fee collected.
- in the case of a rescission under section 36 of the Act, notice of the rescission; or
- in the case of a refund under paragraphs 2 to 6 of subsection (1), a written demand for the refund.
Partial refund where student does not commence program
- The student gives the college notice that he or she is withdrawing from the program before the day the vocational program commences.
- In the case of a student who is admitted to a vocational program on the condition that the student meets specified admission requirements before the day the program commences, the student fails to meet the requirements before that day.
- The student does not attend the program during the first 14 days that follow the day the program commenced and the college gives written notice to the student that it is cancelling the contract no later than 45 days after the day the program has commenced.
- in the case of a refund under paragraph 1 of subsection (1), within 30 days of the day the student gives notice of withdrawing from the program;
- in the case of a refund under paragraph 2 of subsection (1), within 30 days of the day the vocational program commences; and
- in the case of a refund under paragraph 3 of subsection (1), within 45 days of the day the vocational program commences.
Partial refunds: withdrawals and expulsions after program commenced
- the student withdraws from the program after the program has commenced; or
- the student is expelled from the program in circumstances where the expulsion is permitted under the private career college’s expulsion policy.
- In the case of a vocational program that is less than 12 months in duration, the withdrawal or expulsion occurs during the first half of the program.
- In the case of a vocational program that is 12 months or more in duration,
- for the first 12 months in the duration of the program and for every subsequent full 12 months in the program, the withdrawal or expulsion occurs during the first six months of that 12-month period, and
- for any period in the duration of the vocational program remaining after the last 12-month period referred to in subparagraph i has elapsed, the withdrawal or expulsion occurs in the first half of the period.
- an amount that is equal to the lesser of 20 per cent of the full amount of the fees in respect of the program and $500; and
- the portion of the fees in respect of the portion of the period that had elapsed at the time of the withdrawal or expulsion.
Partial refunds: distance education programs
- the student withdraws from the program or the student is expelled from the program in circumstances where the expulsion is permitted under the private career college’s expulsion policy; and
- at the time of the withdrawal or expulsion, the student has not submitted to the private career college all examinations that are required in order to complete the program.
- Determine the total number of segments in the vocational program for which an evaluation is required.
- Of the total number of program segments determined under paragraph 1, determine the number of segments in respect of which an evaluation has been returned to the student.
- The amount of the refund that the private career college shall pay the student shall be equal to the full amount of the fees paid in respect of the program less,
- an amount that is equal to the lesser of 20 per cent of the full amount of the fees in respect of the program and $500, and
- the portion of the fees in respect of the number of segments determined under paragraph 2.
Partial refunds: non-continuous programs
- the student has given the college notice that he or she is withdrawing from the program; or
- the student is expelled from the program in circumstances where the expulsion is permitted under the private career college’s expulsion policy.
- an amount that is equal to the lesser of 20 per cent of the full amount of the fees in respect of the program and $500; and
- a portion of the fees in respect of the program that is proportional to the number of hours of instruction that have elapsed at the time of the withdrawal or expulsion.
No retention of refund
Treatment of books and equipment
- fails to return the books or equipment to the private career college within 10 days of the student’s withdrawal or expulsion from the program, or
- returns the books or equipment to the private career college within the 10-day period referred to clause (a), but fails to return it unopened or in the same state it was in when supplied.
Refund for international students
- notice of a rescission of the contract for the purposes of section 36 of the Act if the notice is given within two days of receiving a copy of the contract; and
- notice that the student is withdrawing from the program for the purposes of paragraph 1 of subsection 26 (1) or clause 29 (2) (a) if the notice is received on or before half of the duration of the program has elapsed.
Currency
Sexual Harassment Policy
Purpose
Audience
Definitions
- Complainant means a person who has been affected by Sexual Violence. For the purposes of this Policy, the term Complainant is used throughout, irrespective of whether the person who has been affected by Sexual Violence chooses to disclose or report the incident or pursue a Complaint under any Portside ART Institute policy.
- Consent refers to the voluntary and explicit agreement of an individual to engage in a sexual act. Consent is positive, active and ongoing, and can be revoked at any time. It is the act of willingly agreeing to engage in specific sexual behaviour, and requires that a person is able to freely choose between two options: yes and no. This means that there must be an understandable exchange of affirmative words, which indicates a willingness to participate in mutually agreed upon sexual activity. Consenting to one kind of sexual act does not mean that Consent is given for another sexual act or kind of activity. Consent is NOT obtained where a person is incapable of Consenting – for example by intoxication, or where a person is induced to engage in the activity by someone abusing a position of trust, power or authority. It is the responsibility of the initiator of sexual activity to ensure clear and affirmative responses are communicated at all stages of sexual engagement. It is also, the initiator’s responsibility to know if the person they are engaging with sexually is a minor.
- cannot be assumed or implied;
- cannot be assumed to be given for all future sexual activity just because it was given in the past to a sexual/dating relationship;
- cannot be given by silence or the absence of “no”;
- cannot be given by an individual who is impaired by alcohol or drugs, or is unconscious or is otherwise unable to communicate;
- cannot be given by a person that has a mental disability preventing them from fully understanding the sexual acts;
- cannot be given by an individual who is asleep;
- cannot be obtained through threats or coercion (i.e. the individual is not agreeing voluntarily);
- can be revoked at any time by words or by conduct;
- cannot be given to an individual who has abused a position of trust, power or authority;
- might not be given properly if an individual has a condition that limits the individual’s verbal or physical means of interaction – in such instances, it is extremely important to determine how Consent will be established; and
- cannot be given to a person in a position of trust, power or authority such as a faculty member initiating a relationship with a student who they teach, or an administrator in a relationship with anyone who reports to that position cannot be given on behalf of another person
Disclosure refers to the sharing of information by an individual with a member of the Portside ART Institute Community regarding an Incident of Sexual Violence that has affected that individual. Portside ART Institute offers confidential support, services and accommodations to those who have experienced Sexual Violence, regardless of whether the incident occurred on campus or off campus, and regardless of whether the incident involves other Members of the Portside ART Institute Community.
- Incident of Sexual Violence includes any instance of Sexual Violence, including Sexual Assault, Sexual Harassment and all associated definitions provided herein.
- Investigation refers to the action of investigating an allegation(s) under this Policy. Portside ART Institute will conduct an Investigation that is appropriate in the circumstances. An Investigation will include an impartial investigator, the collection of relevant information and procedural fairness to all parties to the matter, including the Complainant and the Respondent.
- Member(s) of the Portside ART Institute Community includes students, faculty, post-doctoral fellows, the Board of Governors and all employees of Portside ART Institute.
- Report [Complaint] refers to the sharing of information by an individual with a designated Portside ART Institute official regarding an Incident of Sexual Violence experienced by, or witnessed by, that individual, with the intention of initiating one of the processes set out in the Reporting section of this Policy and with the possible outcome of formal sanctions against the Respondent resulting from that process.
- Respondent is an individual against whom a formal Complaint alleging engagement in Sexual Violence is filed. The individual must be a Member of the Portside ART Institute Community and must have been a Member of the Portside ART Institute Community at the time of the incidents alleged in the Report.
- Sexual Violence refers to any sexual act or act targeting a person’s sexuality, gender identity or gender expression, whether the act is physical or psychological in nature, that is committed, threatened or attempted against a person without the person’s Consent, and includes Sexual Assault, Sexual Harassment, stalking, indecent exposure, voyeurism and sexual exploitation.
- Sexual Harassment is defined as, but is not limited to, engaging in a course of vexatious comment or conduct against an individual because of sex, sexual orientation, gender identity or gender expression, where the course of comment or conduct is known or ought reasonably to be known to be unwelcome or making a sexual solicitation or advance where the person making the solicitation or advance is in a position to confer, grant or deny a benefit or advancement to the individual and the person making the solicitation or advance knows or ought reasonably to know that the solicitation or advance is unwelcome.
- Sexual Assault refers to any form of sexual contact without a person’s Consent, including the threat of sexual contact without Consent. A Sexual Assault can range from unwanted sexual touching to forced sexual intercourse; and a Sexual Assault can involve situations where sexual activity is obtained by someone abusing a position of trust, power or authority.
- Student refers to any person taking one or more courses at Portside ART Institute, either full-time or part-time, in any program of study, including special students. For clarity, a student is a person who is: registered in a Portside ART Institute course of study and/or engaged in any academic work that leads to the assigning of a mark, grade or statement of performance by the appropriate authority within PARTI and/or entitled to a valid Student ID card who is between sessions. An individual’s status as a student is not affected by whether the person receives courses remotely or in-person.
Policy Statement
Confidentiality And Privacy
- an individual is at imminent risk of self-harm;
- an individual is at imminent risk of harming an identified individual;
- Members of Portside ART Institute Community or the broader community may be at imminent risk of harm; or
- disclosure is required by law (for example, but not limited to, an incident involving a minor, or obligations related to occupational health and safety or to human rights legislation)
Implementation
- Discrimination and Harassment Policy and Procedures
- Student Code of Conduct
- Employee Handbook
- Workplace Violence Policy and Program
- Equity, Diversity, and Inclusion Policy
- Workplace Discrimination and Harassment Policy and Program
Employee Sexual Harassment Policy
Purpose
Audience
Procedures
Disclosure
Reporting
Preliminary Assessment
Investigation Procedures
- Ensure that appropriate measures are taken to protect the safety of the Complainant(s);
- Keep all information related to the investigation confidential to the extent practical. Other parties subject to confidentiality will be reminded of their obligations and be asked to sign the relevant Confidentiality Statement;
- Will use the Formal Investigation Template to organize their Investigation plan, collection of evidence, analysis, and findings in a methodical and objective manner;
- Notify the Complainant(s), the Respondent(s) and witness(es) that they are entitled to support and assistance throughout the process (including the availability of the Academic Accommodations and Accessibility Office, mental health counsellors for Students, Employee Assistance Program, and support from the Equity, Diversity, and Inclusion Office where appropriate);
- Ensure that the Respondent(s) have a copy of the Report allegations and provide the Respondent(s) with an opportunity to respond;
- Interview the Complainant(s) and/or the third party that submitted the Report;
- Interview the Respondent(s);
- Take reasonable steps to interview witness(es) who may be identified by the Complainant(s), the Respondent(s) as necessary to conduct a thorough Investigation including individuals who were involved or who has, or may have, knowledge of the incident;
- Take appropriate notes and statements during interviews with the Complainant(s), the Respondent(s) and any Witnesses;
- Re-interview the Complainant(s), Respondent(s) or any witnesses if appropriate;
- Collect and review relevant documents/evidence;
- Come to conclusions about whether the allegations are substantiated based on a balance of probabilities;
- Consult with the Dean when appropriate on matters requiring subject matter expertise.
- Provide a written summary of the steps taken during the Investigation, the complaint, the allegations of the Complainant(s), the response from the Respondent(s), the evidence of witnesses, and the evidence gathered. The summary must set out findings of fact and conclude whether Sexual Violence was found or not. This written summary will be kept in the internal Investigation file. A shorter Investigation conclusion letter should be provided to the Complainant(s) and the Respondent(s) so that they have an opportunity to respond; and
- Take appropriate action(s) to resolve the situation and inform the Complainant(s) and the Respondent(s) of any corrective action that has resulted from the Investigation.
Record Keeping
- A copy of the Report or details about the incident;
- A record of the Investigation including notes;
- A copy of the Investigation Report;
- The Investigation conclusion letter that was provided to the Complainant(s) who allegedly experienced the Sexual Violence and the Respondent(s);
- A copy of any corrective action taken to address the Report or incident(s) of Sexual Violence
Standard of Proof
Bad Faith Complaints and Misuse of the Reporting Procedures
Outcomes in Investigations
- Review all of the evidence collected during the Investigation;
- Decide whether the Investigation was fair and conducted with procedural fairness to all parties, and due diligence;
- If the Investigation found that the allegation(s) of Sexual Violence are substantiated, determine what disciplinary action, if any, should be taken as set out below.
- Counselling for the parties;
- Application of strategies to restore a positive working/learning environment;
- Informal resolution/mediation if appropriate (the parties must Consent, and the process must not require any face-to-face meeting between the parties);
- specific training for the Complainant(s) or Respondent(s);
- workshops for the staff and/or others in the workplace/learning environment regarding their rights and responsibilities;
- separation of Respondent(s) and Complainant(s) from each other; and/or
- restorative measures.
Discipline
- Attendance at educational sessions on the impact of Sexual Violence;
- Restricted or prohibited access to Portside ART Institute campuses and/or services;
- Disciplinary action up to and including termination of employment of instructors or staff;
- Suspension from Portside ART Institute for a specified period of time and/or until specified conditions are met; and
- Expulsion of a student from Portside ART Institute.
Appeal
- Procedure: Procedures were not correctly followed in making the decision. For example:
- Institute policy was incorrectly interpreted and applied;
- There was a fundamental procedural error seriously prejudicial to the student;
- The decision-maker erred in interpreting the facts or assessing the evidence.
- Student rights: The decision process or the decision infringed on the rights that Portside ART Institute guarantees to the student, including rights identified under the Academic Freedom policy and the Discrimination and Harassment policy;
- Natural justice: The decision-making process was not consistent with the generally understood principles of procedural fairness (natural justice). These include:
- Right to be heard: the student did not have a fair opportunity to present the student’s case;
- Freedom from bias: The decision maker was not impartial;
- Evidence-based decision-making:
- The decision was not based on evidence, but on speculation or suspicion; and/or
- The decision was not communicated in a way that made clear what evidence was used in making the decision.
- Medical: An unforeseen medical condition affected the student’s judgements or actions.
- Compassion: Events and circumstances beyond control of the student seriously impaired the student’s judgments or actions.
- Uphold the decision and sanctions of the Registrar.
- Uphold the decision of the Registrar but render different sanctions.
- Grant the Appeal, which shall overturn the decision and sanctions of the Registrar. An overturned decision shall result in the Dean’s having the right to render an outcome that is deemed just and appropriate.
APPENDIX A: SUPPORTS & SERVICES PROVIDED TO STUDENTS WHO HAVE EXPERIENCED SEXUAL VIOLENCE
EMERGENCY MEDICAL SUPPORT
- St Thomas, Woodstock or London General Hospital
COUNSELLING/SUPPORTS OFFERED BY PARTI
OFF CAMPUS COUNSELLING
OFF CAMPUS MEDICAL SERVICES
Policies and Procedures
Student Complaint Procedure
Purpose
Audience
Procedures
Student Grievances and Appeals – Right to Appeal
A. Grounds for Appeal
- Procedure: Procedures were not correctly followed in making the decision. For example:
- Institute policy was incorrectly interpreted and applied;
- There was a fundamental procedural error seriously prejudicial to the student;
- The decision-maker erred in interpreting the facts or assessing the evidence.
- Student rights: The decision process or the decision infringed on the rights that the Institute guarantees to the student, including rights identified under the Academic Freedom policy and the Harassment and Discrimination policy;
- Natural justice: The decision-making process was not consistent with the generally understood principles of procedural fairness (natural justice). These include:
- Right to be heard: the student did not have a fair opportunity to present their case to an appropriate body of forum, via an appeal or other means;
- Freedom from bias: The decision maker was not impartial;
- Evidence-based decision-making:
- The decision was not based on evidence, but on speculation or suspicion; and/or
- The decision was not communicated in a way that made clear what evidence was used in making the decision.
- Medical: An unforeseen medical condition affected the student’s ability to meet their academic obligations.
- Compassion: Events and circumstances beyond control of the student seriously impaired the student’s ability to meet their academic obligations.
B. Types of Grievances and Appeals
Academic Results Appeals
Grade appeals, requests for reassessment
- Informal resolution: The student will discuss the matter with the instructor, giving reasons for believing the assessment to be wrong. If the instructor agrees that an error was made the grade will be changed. If the instructor concludes that an error was not made the original grade will stand.
- Reassessment: If, after discussion with the instructor, the student continues to believe the instructor’s assessment was wrong, they may request through the Registrar’s Office a formal one-time re-assessment of the original work submitted. Such requests must identify where and/or how the instructor erred, in the student’s opinion. The Registrar’s Office will convey the request for re-assessment to the Academic Head (or designate) of the program in which the student is enrolled. The Academic Head (or designate) will ask another appropriately qualified instructor or faculty member to assess a clean copy of the student’s work that is in question (i.e., the original work submitted by the student, but free of any instructor’s comments or grades). When possible, the work will also be anonymized; i.e., the student’s name and other personally identifiable information should be redacted. The grade assigned by the instructor asked to reassess the work will be the final grade and may be higher or lower than the original grade assigned. (Note that if the assignment had previously been assessed a penalty, such as for late submission, that penalty will still apply to the re-graded assignment.)
Other grade appeals
- Informal resolution: The student will discuss the matter with the instructor, explaining why they are appealing the grade and what outcome they want. If the instructor agrees to accommodate the student’s request they will take appropriate steps to do so.
- Appeal through the Registrar’s Office: The student can file a formal appeal through the Registrar’s Office, providing documentation, evidence, and argument addressing one or more of the grounds for appeal set out above and specifying the remedy sought (which must be something other than reassessment of the work). The Registrar’s Office will present the matter to the Academic Head (or designate) responsible for the program in which the student is enrolled. (If the Academic Head (or designate) is also the instructor who submitted the grade being appealed, the Registrar’s Office will present the matter to the Academic Head’s (or designates) immediate superior. The Academic Head may conclude that there are no grounds for the appeal and inform the student that the grade(s) assigned by the instructor will stand or may provide the outcome sought by the student or another outcome consistent with institute policy and principles of fairness.
Academic Standing Appeals
- Within two (2) business days of having been notified by the Registrar that they are not in good academic standing, the student may appeal the decision by writing to the Registrar providing documentation, evidence, and argument to support the appeal. Such documentation, evidence, and argument must address one or more of the grounds for appeal set out above. The Registrar will present the student’s appeal to the head of the academic program in which the student is enrolled, who will review the case in light of the reasons for the student having been placed on probation or academically dismissed. The program head will advise the Registrar whether there are grounds for changing the decision. If, in the opinion of the program head, the decision to place the student on probation or to dismiss the student should stand, the Registrar will notify the student that they may, within two (2) business days, appeal the decision through the Registrar to the Standing Committee on Academic and Student Conduct appeals, which will review the file and render a decision upholding, overturning, or modifying the decision. The Registrar will communicate the Committee’s decision and reasons for the decision by email to the student. The decision of the Standing Committee on Academic and Student Conduct Appeals is final and cannot be appealed. Note that the Registrar’s Office may extend the deadlines for submission of the written appeals to accommodate the needs and circumstances of the student.
Non-Academic Misconduct Appeals
-
- Student Liaison Officer, the decision can be appealed to the Manager, Office of Student Rights and Responsibilities.
- Manager, Office of Student Rights and Responsibilities, the decision can be appealed to the Standing Committee.
- Student Conduct Committee or Provost, the decision can be appealed to the Standing Committee.
Appeals of Academic Misconduct and Professional Suitability
Expulsion Policy
Purpose
Audience
- All students studying at any Portside ART Institute location, internship location, or online, including those on leave or currently suspended.
- Student conduct on any Portside ART Institute campus.
- Student conduct off-campus when:
- Students attend an off-campus activity or event as part of a course or an organized class activity.
- Students participate in an off-campus activity that is organized and/or sanctioned by the Institute.
- Students are representatives or delegates of the Institute at an off-campus activity, event, or function.
- The conduct, regardless of where it occurs, may adversely affect teaching and learning or the functioning of the practicum placement site or may damage the reputation of the Institute.
- Students who invite guests to any Portside ART Institute campus, or any off-campus activity, function or event such as those identified above, and those guests engage in misconduct as defined in this policy.
- Student conduct via telephone, computer, or other electronic device using email, social media, etc.
Procedures
- The use of violence, including: the actual or attempted exercise of physical force against any member of the Portside ART Institute community that causes or could cause physical injury; making statements or acting in a way that a reasonable person would interpret as a threat to exercise physical force against a member of the Portside ART Institute community that could cause physical injury.
- Actions, oral statements, and written statements which threaten or violate the personal safety of any member of the faculty, staff, or other students, including threats of bodily harm or sexual assault.
- Bullying, which includes the use of physical or verbal actions intended to intimidate, coerce, or harm an individual or group/individual or group perceived to be vulnerable;
- Cyberbullying, which as defined by the Cyber-safety Act, is any electronic communication through the use of technology including, without limiting the generality of the foregoing, computers, other electronic devices, social networks, text messaging, instant messaging, websites and electronic mail, typically repeated or with continuing effect, that is intended or ought to reasonably be expected to cause fear, intimidation, humiliation, distress or other damage or harm to another person’s health, emotional well-being, self-esteem or reputation, and includes assisting or encouraging such communication in any way.
- Any conduct which interferes with or threatens to interfere with the educational process or any activity organized by the institution or by any of its faculties, schools, departments, divisions, clubs or societies.
- Any conduct which interferes with the right of any member of the Institute community to carry on their legitimate activities and/or to speak to or associate with others.
- Possession of real or replica firearms or other weapons, explosives, or toxic substances on the practicum or Portside ART Institute premises.
- Behaviours suggesting use of, possession of, or impairment by alcohol, cannabis, valid prescription or non-prescription medications or other noxious substance that may affect behaviour/cognition on the Institute premises, at an Institute sponsored or associated event, or during in-person or virtual clinical, class, or lab sessions.
- Actions, oral statements, and written statements aimed at one or more specific individuals based on the race, ancestry, place of origin, colour, ethnic origin, citizenship, gender, sexual orientation, gender expression, creed, age, marital status, family status, disability, receipt of public assistance or record of offenses of that individual or group of individuals.
- Harassment, sexual or otherwise, that has the effect of creating a hostile or offensive environment for any student, faculty member, or staff member.
- Possessing without permission, damaging, defacing, destroying, or misusing Institute property.
- Failure to promptly comply with any reasonable directive from faculty members or Institute officials.
- Failure to maintain confidentiality and respect the privacy of personal or professional information communicated about clients, one’s employer, other students, faculty, staff, or their employers.
- Distribution, falsification or invention of any information or document, including documents published online or in social media.
- Lying or knowing misrepresentation during an Institute investigation.
- Bringing false or malicious charges against any member of the Institute community.
- Hazing, which is defined as an act which endangers the mental or physical health or safety of a student for the purposes of initiation or admission into, affiliation with, or as a condition for continued membership in, a group or organization.
- Contravention of provisions of the Criminal Code or other federal, provincial, or municipal statutes or regulations, including violations of local bylaws. The Institute has the right to report such contraventions to the appropriate authorities.
- Encouraging, aiding, or conspiring with another student to commit misconduct as defined in this policy.
- Non-compliance with any conditions, sanctions, penalties or remedial requirements imposed under any Institute policy, or any other laws, rules and regulations.
Procedures Related to Non-Academic Misconduct Incidents and Complaints
- When a member of the Institute community has knowledge of or suspects that a student has committed an offense under the Student Non-Academic Conduct policy, a Student Conduct Incident Report (obtained through the Office of the Registrar) will be completed and submitted along with all relevant documentation to the Office of the Registrar.
- The Office of the Registrar will notify the student via email within two (2) business days that an Incident Report has been received, inform the student of the nature of the alleged offence, and of the range of potential penalties that might be imposed or recommended after an objective investigation and determination, based on the balance of probability. In cases where a finding of fault is determined the Office of the Registrar will attempt to resolve the matter by mutual agreement and/or mediation. If mutual agreement and/or mediation are not possible or fail to resolve the matter, additional actions or sanctions may be recommended to resolve the issue. In cases where a finding of fault is determined upon investigation the Office of the Registrar will inform the student of their rights to challenge the allegation and to appeal decisions. The student will be invited to comment on the incident and provide any additional relevant documents and arguments concerning the incident. The student must submit such comments, documents, and arguments to the Office of the Registrar within two (2) business days.
Urgent Response Situations
Procedures for Investigating and Prosecuting Non-Academic Offenses
- Student Liaison Authority
A Student Liaison from the Office of Student Rights and Responsibilities will be responsible for investigating and prosecuting offenses under the Non-Academic Code of Conduct policy. The Student Liaison has the authority to:- Determine that no misconduct occurred.
- Arrange for the resolution of a complaint by mutual consent through mediation.
- Impose one or more of the penalties specified at “First Offence” penalties above.
- Where the Student Liaison believes one or more non-academic misconducts occurred, and a penalty stronger than those allowed above is appropriate, the Student Liaison will forward all information to the Manager, Office of Student Rights and Responsibilities (the “Manager”) for further review and action.
- Manager, Office of Student Rights and Responsibility Authority
Where a case has been escalated to the Manager, a review of the existing evidence and submissions will be undertaken. Where necessary additional investigative actions may be taken. After making a determination whether or not non-academic misconduct has occurred, the Manager has the authority to:- Determine that no misconduct occurred.
- Arrange for the resolution of a complaint by mutual consent through mediation.
- Impose one or more of the penalties specified as First or Second offense penalties above.
- Recommend one or more of the penalties specified as “Third or Subsequent Offence” penalties to the Student Conduct Committee.
- Student Conduct Committee Composition and Authority
The manager responsible for Student Rights and Responsibilities shall convene a Student Conduct Committee to consider Student Conduct cases referred to them by the Office of the Registrar, and to consider cases where the recommended penalty or penalties identified above as “Third or Subsequent Offence” penalties.A Student Conduct Committee comprises:- The Vice President responsible for student rights and responsibilities (Chair)
- One additional academic or academic support Vice President or Associate Vice President
- The Dean, Associate Dean, or Program Head from a faculty offering the same level of credential as the student’s program (Diploma), but not from the student’s program.
- Manager, Office of Student Rights and Responsibilities or designate (nonvoting)
Subject to the requirements above, voting members of a Student Conduct Committee can be drawn from any campus.The Committee will act in compliance with procedures that respect the rights of students accused of misconduct and that are consistent with natural justice.In cases going forward to the Student Conduct Committee, students:- Prepare a written request to the Student Conduct Committee presenting arguments and evidence addressing one or more of the allowable grounds for appealing the recommended decision and indicating the desired outcome.
- Have the right to request an oral hearing.
- The oral hearing will occur after a preliminary review of the case by the Student Conduct Committee. In the event the Student Conduct Committee allows the appeal upon preliminary review, the student will be advised of the decision and can decide if they still want to proceed with the oral hearing.
- The oral hearing will occur during the regular meeting times of the Student Conduct Committee, but the student will be provided a minimum of 10 working days’ notice prior to the scheduled hearing. In the event the student does not appear for the hearing, the Student Conduct Committee will proceed with their consideration of the appeal.
- Where an oral hearing is requested and does occur, all individuals present at the hearing including the student, non-voting members, and the Student Conduct Committee, must respect the confidential nature of the proceedings and not disclose details of the hearing. The exception to this would be the sharing of relevant information with support persons or legal counsel.
Are entitled to have a support person (self-provided by the student) at the oral hearing: friend, family member or another student.The Student Conduct Committee has the authority to:- Determine that no misconduct occurred.
- Arrange for the resolution of a complaint by mutual consent through mediation.
- Impose one or more of the penalties specified above as “First Offence” or “Second Offence” penalties.
Recommend one or more of the penalties specified above as “Third or Subsequent Offences” penalties to the Provost. The Provost, or their delegate, acting in accordance with student rights and the principles of natural justice, shall, after reviewing the case in its entirety, approve the recommendation, or reach an alternate decision than that recommended by the Student Conduct Committee. - Non-Academic Incident Records
- Records relating to each incident report, including records showing the outcome of the incident, will be added to the student’s Institute record and retained for 5 years.
- The Office of Student Rights and Responsibilities will maintain a record of the number, nature, and disposition of student conduct incidents.
- Confidentiality
In all student conduct cases, the Institute, faculty, and staff will protect personal information and handle all records in accordance with applicable legislation in force at the time (e.g., the Freedom of Information and Protection of Privacy Act), where applicable in the circumstances, and in keeping with any professional obligations. The Institute will share identifying information only in circumstances where it is necessary to comply with the terms of the Code of Conduct, to address safety concerns, or to satisfy a legal reporting requirement(s). In cases where information must be shared, the Institute, faculty, and staff will only disclose the minimum amount of information needed to allow such concerns to be addressed. Such circumstances include those where:- an individual is at risk of self-harm;
- an individual is at risk of harming others;
- there are reasonable grounds to be concerned with future risk to the safety of the Institute Community, property and/or the general public;
- disclosure is required by law; (e.g., risk of harm to a minor); or, to comply with legislation;
- it is necessary to comply with the reporting requirements of regulatory bodies;
- it is necessary to share information between appropriate staff within their offices for the purpose of supporting the student.
Further limits to confidentiality may occur if the Institute is subject to legal proceedings that compel the disclosure of information.
Student Grievances and Appeals
Types of Grievances and Appeals
1. Academic Results Appeals
1.1Grade Appeals
- Informal resolution is always preferred. Therefore, the student should first raise the matter with the instructor, giving reasons for believing the assessment to be wrong. The instructor will review the assessment. If the instructor agrees that an error was made, the grade will be changed. If the instructor concludes that an error was not made, the original grade will stand.
- If, after discussion with the instructor, the student believes there are grounds to appeal the instructor’s decision (see grounds for appeal, above) the student can submit, a formal appeal through the Registrar, who will present the matter to the Academic Head (or designate) responsible for the program in which the student is enrolled. (If the Academic Head is also the instructor who submitted the grade being appealed, the Registrar will present the matter to the program head’s immediate superior.) The Academic Head May:
- Conclude that there are no grounds for the appeal and inform the student that the grade(s) assigned by the instructor will stand. (If the student believes there are grounds to appeal this decision by the Academic Head, they may appeal though the Registrar in writing to the Standing Committee on Academic and Student Conduct Appeals within two (2) business days of the decision being made.)
- Agree that there are grounds to review the grade, in which case they may ask another appropriately qualified instructor or faculty member to assess clean anonymized copies of any of the student’s work that is in question (i.e., copies of the original work submitted by the student, but free of any instructor’s comments or grades, and on which the student’s name and other personally identifiable information has been redacted). The grade assigned by the instructor asked to re-assess the work will be the final grade and may be higher or lower than the original grade assigned. (Note that if the assignment had previously been assessed a penalty, such as for late submission, that penalty would still apply to the re-graded assignment.)
1.1.1Grade appeals after a course has ended
- Within two days of the release of the final course grade, the student will submit to the Registrar a written appeal of the grade providing documentation, evidence, and argument addressing one or more of the grounds for appeal set out above and specifying the remedy sought. The Registrar will record an “incomplete” on the student’s record pending the outcome of the review of the grade. Note that the Registrar’s Office may extend the deadline for submission of the written appeal to accommodate the needs and circumstances of the student.
- The Registrar, having first confirmed that there are no arithmetical or reporting errors in the grade being appealed, will present the student’s appeal to the Academic Head, who will review the course material and the student’s documentation and may contact the student and/or the instructor for additional information. (If the Academic Head is also the instructor who submitted the grade being appealed, the Registrar will present the student’s appeal to the Vice President Academic.) The Academic Head may:
- Conclude that there are no grounds for the appeal and inform the student that the grade(s) assigned by the instructor will stand. (The Academic Head or the Registrar will also inform the student that, if the student believes there are grounds to appeal this decision, they may appeal in writing within two (2) business days of the decision being made through the Registrar to the Standing Committee on Academic and Student Conduct Appeals. The Registrar’s Office may extend the deadline for submission of the written appeal to accommodate the needs and circumstances of the student.
- Agree that there are grounds to review the grade, in which case they may ask another appropriately qualified instructor or faculty member to assess clean anonymized copies of any of the student’s work that is in question (i.e., copies of the original work submitted by the student, but free of any instructor’s comments or grades, and on which the student’s name and other personally identifiable information has been redacted). The grade assigned by the instructor asked to re-assess the work will be the final grade and may be higher or lower than the original grade assigned. (Note that if the assignment had previously been assessed a penalty, such as for late submission, that penalty would still apply to the re-graded assignment.)
- The Academic Head will communicate a decision to the Registrar, who will notify the student and the instructor of the course or course-section.
1.2Academic Standing Appeals
- Within two (2) business days of having been notified by the Registrar that they are not in good academic standing, the student may appeal the decision by writing to the Registrar providing documentation, evidence, and argument to support the appeal. Such documentation, evidence, and argument must address one or more of the grounds for appeal set out above. The Registrar will present the student’s appeal to the head of the academic program in which the student is enrolled, who will review the case in light of the reasons for the student having been placed on probation or academically dismissed. The program head will advise the Registrar whether there are grounds for changing the decision. If, in the opinion of the program head, the decision to place the student on probation or to dismiss the student should stand, the Registrar will notify the student that they may, within two (2) business days, appeal the decision through the Registrar to the Standing Committee on Academic and Student Conduct appeals, which will review the file and render a decision upholding, overturning, or modifying the decision. The Registrar will communicate the Committee’s decision and reasons for the decision by email to the student. The decision of the Standing Committee on Academic and Student Conduct Appeals is final and cannot be appealed. Note that the Registrar’s Office may extend the deadlines for submission of the written appeals to accommodate the needs and circumstances of the student.
1.3Non-Academic Misconduct Appeals
- Student Liaison Officer, the decision can be appealed to the Manager, Office of Student Rights and Responsibilities.
- Manager, Office of Student Rights and Responsibilities, the decision can be appealed to the Standing Committee.
- Student Conduct Committee or Provost, the decision can be appealed to the Standing Committee.
1.3.1Appeals of Academic Misconduct and Professional Suitability
1.4Standing Committee on Academic and Student Conduct Appeals
1.4.1Composition
- Vice President Academic (chair)
- All Deans, Associate Deans, Chairs, and Directors of degree programs
- Members of the teaching faculty
- Delegate from the Office of Student Rights and Responsibilities where the case is non-academic in nature (non-voting secretary and support)
- Delegate from the Registrar’s Office where the case is academic in nature (nonvoting secretary and support)
1.4.2Process
- The Registrar’s Office or the Office of Student Rights and Responsibilities manages the flow of cases to the Standing Committee, including:
- Communicating with the student appellant concerning: the student’s rights under policy; the procedures to be followed to prepare an appeal; deadlines; outcomes of the appeal.
- Preparing files for the Standing Committee, including, where appropriate, copies of student academic work and academic record and copies of correspondence and previous decisions relating to the matter being appealed.
- Maintaining records relating to each academic appeal.
- Implementing the outcomes of the appeal.
- Students appealing decisions:
- Prepare a written request to the Standing Committee presenting arguments and evidence addressing one or more of the allowable grounds for appealing the decision and indicating the desired outcome.
- Have the right to request an oral hearing.
- The oral hearing will occur after a preliminary review of the case by the Standing Committee. In the event the Standing Committee allows the appeal upon preliminary review, the student will be advised of the decision and can decide if they still want to proceed with the oral hearing.
- The oral hearing will occur during the regular meeting times of the Standing Committee, but the student will be provided a minimum of 10 working days’ notice prior to the scheduled hearing. In the event the student does not appear for the hearing, the Standing Committee will proceed with their consideration of the appeal.
- Where an oral hearing is requested and does occur, all individuals present at the hearing including the student, non-voting members, and the Standing Committee, must respect the confidential nature of the proceedings and not disclose details of the hearing. The exception to this would be the sharing of relevant information with support persons or legal counsel.
1.4.3Grounds for Appeal
- Procedure: Procedures were not correctly followed in making the decision. For example:
- Institute policy was incorrectly interpreted and applied;
- There was a fundamental procedural error seriously prejudicial to the student;
- The decision maker erred in interpreting the facts or assessing the evidence.
- Student rights: The decision process or the decision infringed on the rights that the Institute guarantees to the student, including rights identified under the Academic Freedom policy and the Discrimination and Harassment policy;
- Natural justice: The decision-making process was not consistent with the generally understood principles of procedural fairness (natural justice). These include:
- Right to be heard: the student did not have a fair opportunity to present their case to an appropriate body or forum, via an appeal or other means;
- Freedom from bias: The decision maker was not impartial;
- Evidence-based decision- making:
- The decision was not based on evidence, but on speculation or suspicion; and/or
- Medical: An unforeseen medical condition affected the student’s ability to meet their academic obligations.
- Compassion: Events and circumstances beyond control of the student seriously impaired the student’s ability to meet their academic or other obligations.
1.4.4Considering Appeals
- Panels considering appeals of academic decisions must be selected from among the Deans, Associate Deans, Chairs, Directors, and faculty members of degree programs; if it is possible, every panel should include at least one academic Dean.
- Each panel shall select one member as Chair of the panel
- A panel may decide to invite a non-voting student advocate to participate in its deliberations.
- A panel may include members from any of the Portside ART Institute campus Academic and Student Conduct Appeals committees, but should, if possible, have at least one member from the campus at which the appellant is registered.
- Natural justice: Panels considering appeals will follow the principles of natural justice to ensure due process and fairness.
Consequences of Violating this Policy
- Warning – A notice in writing to the student that the student is violating or has violated Institute regulations.
- Apology – A requirement that the student apologize, verbally and/or in writing.
- Temporary or permanent transfer of a student out of one section and into another section of a course.
- Probation – A written reprimand for violation of specified regulations. Probation is for a designated period and includes the probability of more severe disciplinary sanctions if the student is found to be violating any institutional regulation(s) during the probationary period.
- Non-Academic assignments – completion of educational content intended to address or partially address the misconduct in question.
- Loss of Privileges – Denial of specified privileges for a designated period.
- Institute Community service – completion of unpaid service to the Institute Community (not to exceed 25 hours).
- Course Removal – removal of the student from one or more courses for one or more terms.
- Short-term suspension – the student will temporarily not be allowed on the Institute campus, physically or virtually, for a period of no longer than 5 business days, nor will they be allowed to receive instruction or access to their courses or submit any assignments during that time.
- Fines – Previously established and published fines may be imposed.
- Restitution – Compensation for loss, damage, or injury. This may take the form of appropriate service and/or monetary or material replacement.
- Discretionary Sanctions – Work assignments, service to the Institute, or other related discretionary assignments.
- Suspension – Separation of the student from the Institute for a definite period, after which the student is eligible to return. Conditions for readmission may be specified.
- Expulsion – Permanent separation of the student from the Institute.
- Warning – A notice in writing to the student that they have been found culpable of non-academic misconduct.
- Apology – A requirement that the student apologize, verbally and/or in writing for the misconduct.
- Probation – A written reprimand for the misconduct, coupled with a designated period of probation with a signed undertaking to not encourage, engage or participate in further instances of misconduct.
- Non-Academic assignments – completion of educational content intended to address or partially address the misconduct in question.
- Temporary or permanent transfer of a student out of one section and into another section of a course.
- Loss of privileges – denial of certain privileges, denial of access to some of the Institute/School facilities for a designated period of time.
- Fines – Previously established and published fines may be imposed.
- Institute Community service – completion of unpaid service to the Institute Community (not to exceed 25 hours).
- Course Removal – removal of the student from one or more courses for one or more terms.
- Temporary suspension – the student will temporarily not be allowed on the Institute campus, physically or virtually, for a period of no longer than 5 business days, nor will they be allowed to receive instruction or access to their courses, or submit any assignments during that time.
- Restitution – compensation for loss, damage, or injury. This may take the form of appropriate service and/or monetary or material replacement.
- Suspension without re-application – suspension from the Institute for a defined period not to exceed 18 months, after which the student may return without re-application. Conditions which need to be met may be specified.
- Suspension requiring re-application – suspension from the Institute for a defined period not to exceed 18 months, after which the student is eligible to reapply for admission, starting with the Admissions Department. Re-admission is not guaranteed, and conditions may need to be met prior to the re-admission process beginning.
- Expulsion – permanent removal of the student from the Institute. Official records, including the student’s transcript, will read “Involuntary Withdrawal – Student Misconduct.”
Appendices:
- Student Conduct Officer – Mandate and Role
- Student Conduct Committee – Terms of Reference
- Overview of Student Conduct Processes
Appendix 1: Student Conduct Officer: Mandate and Role
- The role of Student Conduct Officer will be assigned by the President (having consulted with campus principals) to a person in the Registrar’s Office, Student Services department, or another campus unit.
- The Student Conduct Officer is responsible for the administration of the Student Conduct Policy.
- When an incident of student misconduct presents risk to persons or property, the Student Conduct Officer will take immediate actions to reduce or eliminate the risk. In doing this, the Student Conduct Officer will:
- Immediately notify the Campus Principal of the event and work closely with the Campus Principal to reduce risk and manage the incident;
- Contact relevant emergency response services when necessary;
- Contact relevant School support personnel as required;
- Be familiar with procedures and protocols for responding to and managing disruptive, illegal, and/or dangerous incidents;
- Prepare for the Campus Principal a written report on the incident and the response to the incident, including any recommendations for improved handling of similar incidents.
- When the Student Conduct Officer receives a report of an incident of student misconduct, they will:
- Ensure that an incident report is completed and open a file;
- Investigate the incident sufficiently to determine whether it is in fact an incident of conduct covered by the Student Conduct Policy;
- If appropriate in the circumstances, provide student(s) involved with information about support services available to them;
- Notify the student(s) alleged to have engaged in misconduct that an incident report has been received, of the penalty associated with that misconduct, and the recourses available to them;
- If the student(s) admit that they violated the Student Conduct Policy and agree to the penalty, apply the penalty and add the record of the incident to the student’s record.
- If the Student Conduct Officer is uncertain of the penalty to be imposed or if the student disputes the incident report or the penalty, prepare a summary of the incident and forward it to the Chair of Student Conduct Committee.
- The Student Conduct Officer is a member of the Student Conduct Committee
- The Student Conduct Officer will report annually to the Campus Principal the number, nature, and disposition of incidents handled under the Student Conduct Policy.
Appendix 2: Student Conduct Committee
- Vice President Academic Services (or designate) (Chair)
- Student Conduct Officers from all campuses/locations
- Dean of Student Success (or designate)
- Cases flow to the Student Conduct Committee (SCC) from Student Conduct Officers (SCO) when the penalty recommended by the SCO exceeds the authority delegated to the SCO by policy or when a student disagrees with the SCO’s allegation of misconduct and/or with the penalty imposed or recommended by the SCO.
- The SCO will forward a student conduct incident report, copies of any correspondence between the SCO and the student(s) alleged to have acted in violation of the Student Conduct Policy, any additional information in the SCO’s possession, and a summary of the actions taken to date.
- The Chair of the SCC will communicate with the student and any other individuals relevant to the alleged incident of misconduct to compile a complete narrative of the event. (Note that it is preferred that the Chair meet with the student and others, in person or via teleconference.)
- The Chair of the SCC may conclude that an informal resolution to the incident is possible and proceed to discuss this with the student(s).
- Should an informal resolution not be advisable or possible, the Chair of the SCC will convene a meeting of the SCC. Documentation about the alleged incident and matters to be decided will be provided to the members of the SCC and the student. The student will be invited to attend the meeting of the SCC and may be accompanied by an advisor. Note that this meeting is not a trial; it is an investigation and inquiry into the alleged misconduct.
- Quorum: The Chair (or designate), Dean of Student Success (or designate), and two Student Conduct Officers constitutes a quorum.
- As soon as possible after the investigative meeting, the Chair will communicate the findings of the investigation and any penalties to the student(s) involved.
- If the SCC concludes that the actions of the student(s) did not breach the Student Conduct Policy, the file will be closed and the outcome will be noted in the student’s record.
- If the SCC concludes that Student Conduct Policy was violated, a penalty consistent with the Policy and the nature of the offense will be imposed or recommended
- If the student believes there are grounds to appeal an outcome, they have the right to appeal to the Standing Committee on Academic and Non-academic Conduct Appeal.